Samsung is one of the most renowned names in electronics and appliance industry. Samsung has been producing high quality appliances and delivering upright customer service throughout the years, which is why it is one of the most reputable companies when it comes to electronics and smart devices.
Samsung refrigerators are reliable, durable, and provide high-tech features. However, despite Samsung’s popular name and almost unparalleled reputation, it does have its issues, just like every other appliance of every other brand.
If you are a Samsung refrigerator owner, you might be interested in knowing more about how these refrigerators work and how can you tackle with problems that are/will be emerged in your Samsung refrigerator. Therefore, this article will answer your every possible question in most understanding manner.
Without further ado, let’s get on it.
South Korea, Germany, China, Hungary, South Africa, Luxemburg, Sweden, and India are the countries that manufacture Samsung refrigerators.
In Newberry County, South Carolina, Samsung Electronics America started producing appliances for sale in 2018.
In a tie with Whirlpool and LG for first place in the customer satisfaction rankings for French Door Refrigerators, Samsung wins the category of refrigerator reviews.
Samsung French Door refrigerators, which received a score of 817 out of 1000 in customer ratings, were assessed as having a high level of satisfaction, which means majority of the customers find it reliable.
There is a button on Samsung refrigerator inside or on the refrigerator door at the control panel. It has the power button. By pressing and holding the power button, the refrigerator will turn on and off at ease.
Samsung refrigerators don’t have lots of problems. They are perfectly manufactured appliances with advanced technological integration. That being said, there have been some complaints in some of their units.
Samsung refrigerators have received negative reviews for a number of issues, including the freezing of water, despite their widespread use and favorable customer feedback.
Additionally, a number of customers have complained that their Samsung refrigerator doesn’t adequately cool food, with some even alleging that it can’t keep food at a temperature below 40 degrees Fahrenheit.
Moreover, some reported issues are Twin Cooling Plus technology failure, evaporator fan failure, and compressor failure. The main cause of a Samsung refrigerator’s improper cooling is typically ice buildup that prevents airflow.
Samsung refrigerators have been reported to have ice maker problems by homeowners.
Poor ice quality, no ice even when water is entering the machine, and ice that emerges too slowly are all common concerns with Samsung refrigerators.
Numerous Samsung refrigerators are reportedly not defrosting correctly, according to reports. As a result, the refrigerator’s coils fill up with ice and can no longer maintain the machine’s cold air flow.
Customers of Samsung have been extremely frustrated by these issues and consider clogged coils to be most failing component in Samsung refrigerators.
Ice buildup is actually the main problem that causes the failure of compressors, but yes, Samsung refrigerators do experience compressor failures.
However, it is not noticeably frequent. In other words, Samsung refrigerator compressor is as likely to fail as any other brand’s.
The best repair center you can get your Samsung refrigerator repaired from depends on where you live. But if you are a resident of Suffolk County, New York, then your best option is Fixify Repair Service.
Fixify has the most professional and experienced team for appliance repair in Suffolk County, NY. And they have expert technicians who can take over replacements and repairs of various refrigerator brands, including Samsung refrigerator repair service.
Below are the list of brands that Fixify refrigerator repair service deals in:
Samsung refrigerators typically last about 15 years, though this varies depending on several factors. It’s customary to stop using a refrigerator when it unexpectedly breaks down, but it’s usually preferable to replace it beforehand.
You need to defrost your Samsung refrigerator if you think it may be frozen up. Turning off your refrigerator for at least 24 hours is the simplest way to defrost it if you need to. To expedite the procedure, you can also use some hot water.
Freeze ups are frequently caused by a number of problems. The overnight thing is basically a window of time for accumulation. This issue needs troubleshooting that you can do in a few steps.
First, verify all door seals. Moisture-filled air enters through air leaks or improperly closed doors, which leads to ice buildup. Examine the seal for cracks by gently pulling it apart.
Defrosting is the next step. There may be no defrost if the heating elements malfunction occasionally. Every 24 hours, the defrost timer typically cycles four times and starts the heater element. After around 30 minutes, the cycle will come to an end. The fan is activated after the compressor runs for a few minutes to refreeze any leftover moisture.
There is no way to de-ice if the heater elements are burned or the defrost timer is broken, therefore, the freeze-up process starts. Drain blockage due to ice results in water on the floor. The drain tube deposits melted water into the drain pan. The water evaporates from the fan. However, due to the drain blockage caused by the faulty defrost system, you are likely to form the water at the bottom of your refrigerator.
First, turn off your refrigerator and unplug it. Take off all the shelves after removing all items from the refrigerator. Next, unscrew the back panel cover and take it off.
You will see two plugs on the top left area. In this area, disconnect the white plug on the right and the blue plug on the top right. That will disconnect the whole panel, which is the fan assembly and cooling component.
On the bottom of the panel, you will see an ice dam formed, which leaks at the bottom of your refrigerator. Let the ice melt on its own with the refrigerator unplugged, or grab a hair dryer and melt the ice by yourself.
Once the ice is melted and the water is down the drain, connect the plugs back again and cover the panel with screws. Your work is done. Turn on your refrigerator.
The drain tube is likely to get clogged again in future, because the drain hole is relatively too small and a slight ice build-up blocks it. Repeat the process again if it happens.
If your Samsung refrigerator is not cooling, following are the most probable causes:
Typically, Samsung refrigerator’s defrost system tends to melt away any frost that begins to pile up. However, if your refrigerator’s defrost system is faulty or malfunctioning, it will freeze over evaporator coils.
As a result, your Samsung refrigerator will be warmer, not cooling properly, while your freezer will stay cold.
Using a new refrigerator right after bringing it home must be exciting, but be patient. You must wait for at least 2 hours before plugging in the refrigerator.
After plugging in, let it sit overnight to give the refrigerator time to stabilize itself according to the external temperature and begin the air circulation. After that, you can start storing food in it.
Follow the steps below to remove side by side doors in Samsung refrigerator:
And just like that, you can remove your Samsung refrigerator’s side by side doors.
Follow the steps below to reset the compressor on your Samsung refrigerator:
In some models of Samsung refrigerators, there is a reset button on top of the refrigerator door. Pressing or flipping that switch will reset your whole refrigerator back to its default features.
If there was a power outrage, unplug your refrigerator at first. Wait until the power comes back to plug the refrigerator back in – it will be reset.
If the power comes back immediately, wait for at least a minute or two to plug the refrigerator back in and turing it on, so the refrigerator has time to stabilize and you can be sure about the voltage supply.
A typical lifespan of a refrigerator is 10 to 20 years. In most of Samsung refrigerators, it’s 15 years. The longer you have had your refrigerator, the greater the repair cost will be, potentially.
A good rule of thumb dictates that if your Samsung refrigerator is under years old, you can consider repairs. But if it is older than that, like 10, you can stop wasting money on repairs and buy a new refrigerator.
Another rule of thumb is that if the repair is costing you half or more than half of the refrigerator’s current value, it is not worth repairing it.
All refrigerators need maintenance, otherwise they don’t perform well and you are wasting money.
Do the following things regularly to maintain your Samsung refrigerator to enhance its life.
Which model of Samsung refrigerator is best depends on what kind of refrigerator you are looking for and what your preferences and uses are.
However, considering consumer reports and reviews. These are the 5 most positively reviewed models of Samsung refrigerators:
Typically, Samsung manufactures stainless steel refrigerators, which are made out of steel – an alloy, a combination of different metals. If the alloy contains nickel, it is usually not magnetic. Commonly, most of the kitchen appliances made out of stainless steel are non-magnetic.
If the interior temperature of the refrigerator rises above 59°F, the control panel or a section of it may blink. Once the temperature drops back down, it will automatically stop blinking.
The Power Cool button in Samsung refrigerators allow, at the push of a button, to lower the inside temperature momentarily to 1°C by being blasted with cold air. It is used to quickly chill the food and drink with optimal freshness right after putting it inside the refrigerator.
Samsung is one of the most popular refrigerator brands across the globe. This gives the company a reason to value their reputation and brand image above profits. Collectively, Samsung produces some of the most reliable and durable refrigerator in the market. So, yes, they are definitely worth buying.
Not only Samsung refrigerators come with enhanced technological integration that allows one-click features, like Power Cool, and ease-of-use, like smart control panels, but they also add to the ambiance of the household with their sleek and stylish makes.
These were all the questions that people usually ask about Samsung refrigerator and its repair service. We hope we answered them best. These answers would help you figure out things with your new or old Samsung refrigerator.
Except the complains about its ice buildup and drain clog problem, Samsung refrigerators are one of the most reputable refrigerator brands in the market, you can’t go wrong with them. But if you ever face any issue with your Samsung refrigerator, you know where to find the best Samsung refrigerator repair service.
We hope this article helped you. Good luck with your Samsung refrigerator.